CUSU student advice service – This offers free, confidential and independent support to all Cambridge University students regarding any welfare issues and anything relating to student life in Cambridge: Visit https://www.studentadvice.cam.ac.uk/ or call 01223 746999
Welcome to the JCR support centre. This is your one stop shop for information regarding the support that is available both in College and in the wider Cambridge community for a diverse range of issues. Please visit our individual pages in this section for information on specific issues and let us know if there are any places you feel need adding to this list.
1. Welfare Supplies
2. Tutor Support
3. College Mental Health Services
4. Other and University-Wide Support
Disclaimer: Whilst the JCR has been careful to check the suitability of these organisations as contact points for students, it cannot be held responsible for the work or advice of any external organisation. Neither should this list be treated as exhaustive.
Fitz has a vast range of welfare services and you should never feel that you have no one to turn to.
Your Tutor takes an interest in your well-being and progress and can offer help and advice on any matter: academic, social, financial, medical or personal. Your discussion can remain confidential if you so wish. You must see your Tutor at the beginning and end of each term. He or she will also be happy to meet you at any other point. It is important that you get to know each other so that you have a good basis to work together to deal with any issues that may arise. A Tutor's key roles include:
Although your personal Tutor will deal sensitively with any issue, if you would prefer to discuss a particular matter with any other Tutor, you are welcome to contact them. You'll find the full list and contact details here: https://www.fitz.cam.ac.uk/college-life/welfare/tutors.
The Senior Tutor: Dr Paul Chirico
The Senior Tutor looks after the day-to-day running of Fitz. He deals with academic, tutorial, social and medical problems and organises the teaching and Tutorial systems, so if you have any problems your Director of Studies or Tutor can’t help you with, go to Dr Chirico - he’s very approachable!
Room: Room 9 in the Grove
College nurse: Dee Williams
She is the first port of call and is available to discuss, in confidence, any health issues related to physical and mental health. From there she will help recommend a plan of action, which might include a referal to the college counsellor (although you are entitled to get in touch with the counsellor independently).
Her open surgery is found at Murray Edwards (at the bottom of the stairs by the entrance to the Library). No appointments are necessary and they're at:
Mondays 11:15 - 13:00
Tuesdays 11:15 - 13:15
Wednesdays 12:15 - 14:45
Thursdays 11:15 - 13:15
Fridays 11:30 - 13:00
Tel: 01223 762 239
College Chaplain: Reverend Graham Stevenson
He offers a listening ear, a source of support and tea/coffee, chocolate, tissues; celebration and commiseration for all of life’s events. All will be heard in confidence. He is available to all members of college, students and staff, regardless of faith. He can also put people in touch with local leaders or contacts from their own faith tradition if needed. The Chaplain will happily talk about any issues or concerns, including matters of faith and spiritual life, studying, work, family, health, bereavement, or if you just want a chat. Feel free to contact him as below, or just drop in!
You'll find him in Chapel for services on Sundays during term time. On weekdays (except Thursdays) he will be around college, meeting up with people, or at his study, K11b in Fellows’ Court.
Tel : 01223 332013
Mob: 07954 409 472
The college porters are all first-aid trained.
In an emergency situation, contact the porters.
If you can't find what you're looking for here (or if you think something needs to be added), then please get in touch with us!
The CUSU welfare website - This has a VAST range of information on a variety of welfare issues: https://www.womens.cusu.cam.ac.uk/welfare/
University Counselling Service: The Counselling Service offer free, professional and confidential counselling to all students and staff. A number of groups also exist for students, and more information on a range of issues can be found on the website: https://www.counselling.cam.ac.uk/
Nightline (formerly Linkline) is a service available to all students during full term and useful for talking through problems that you might be having. It's run by volunteers, and can be completely anonymous if you wish. They can listen to any of your concerns when other support methods are perhaps unavailable. Their number is 01223 744 444 and is available between 7am and 7pm. Alternatively, they are on Skype with the name ‘cambridge.nightline’. You can email them at firstname.lastname@example.org (your email address is automatically hidden from the message) or chat online at https://cambridge.nightline.ac.uk/getsupportnow.html.
Visit their website at https://cambridge.nightline.ac.uk
Important note: during the COVID-19 pandemic, Nightline are currently only offering email services: email@example.com
Out of term, the Samaritans are the people to contact: call 116 123 or 03300945717.
CUSU welfare page: https://www.cusu.co.uk/support/welfare/
CUSU eating disorders support: firstname.lastname@example.org
Cambridge disability resource centre: Located at the Student Services Centre (more info)
Tel: 01223 332301
Textphone: 01223 764085
For welfare issues relating to disability, Disability Rights UK has a lot of information on their website (https://disabilityrightsuk.org/). In particular, the number for the disabled students helpline is: 0330 995 0414 (opening hours Tues 11.00 – 13.00 & Thurs 11.00 – 13.00) and an email address to contact: email@example.com.
Information on accessibility:
The International Office offers advice to international students who have been accepted to Cambridge or who are in residence:
Cambridge Rape Crisis Centre: Box R, 12 Mill Road, Cambridge CB1 2AD.
Helpline tel: 01223 245888. Helpline open Wednesday 7pm-9.30pm, Thursday 7pm-9.30pm and Sunday 10am-12.30pm (24 hour voicemail)
Our email support service is available at firstname.lastname@example.org and we respond to all emails within 7 days.
Mind: Advice and support for dealing with mental health issues – really good website with stuff on what immediate action to take, even for those supporting others. Has an ‘I need urgent help’ link plus a phone line. https://www.mind.org.uk/
Mood juice: Easy-to-use self-help resource site for mental health https://www.moodjuice.scot.nhs.uk/
Sane: Information on schizophrenia, bipolar disorder and other disorders. http://www.sane.org.uk/
B-Eat: Charity for eating disorders with online support groups, live chat and a phone line. https://www.beateatingdisorders.org.uk/